Privacy Policy

Privacy Policy

Updated on February 19, 2026

Who we are

MS Limited ("we", "us", or "our") operates the website https://toubkal-footwear.com (the "Website"). We are a company dedicated to providing high-quality hiking footwear products. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.

Information We Collect

Personal Identification Information

We collect personal identification information from users when they interact with our website, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:

Contact information: Full name, email address, postal address, and phone number.
Payment information: Credit card or other payment details required to process orders. Payment information is processed securely by third-party providers and is not stored on our servers.
Authentication data: For buyers and sellers, we may collect information to confirm the authenticity of products, including photos and product descriptions.

Non-Personal Identification Information

We may automatically collect non-personal identification information about users whenever they interact with our website. This may include:

Browser details and device information: Browser type, device type, operating system, and internet service provider (ISP).
Log data: IP address, browser type, pages visited, time and duration of visit, and other usage statistics.

Cookies and Tracking Technologies

Our website may use "cookies" to enhance the user experience. Cookies are small files stored on your device by your web browser to save settings and preferences and to track use of the website. Users may configure their browser settings to refuse cookies or to notify them when cookies are being sent.

How We Use Collected Information

We may use your personal information for the following purposes:

To provide and maintain our services: To process orders, manage accounts, and offer customer service.
To personalize the user experience: Aggregated data may help us understand how users use our website and improve its functionality.
To improve our website: We may use feedback to improve our products, services, and overall user experience.
To process payments: We use the information submitted solely to carry out transactions.
To send periodic communications: We may send order confirmations, updates, or responses to inquiries. With your consent, we may also send promotional information, which you may unsubscribe from at any time.

How We Protect Your Data

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Sensitive and private data exchanged between the website and users is encrypted and protected via SSL (Secure Socket Layer) and other digital security measures. We also comply with industry standards for payment card security.

Data Sharing and Disclosure

We do not sell, trade, or rent users' personal identification information. However, we may share information:

With service providers: We may share information with third parties who assist us in our business operations (e.g. payment processing, shipping, or customer service).
For legal compliance: We may disclose information where required by law or to protect against legal liability.
During business transfers: In the event of a merger, acquisition, or sale, personal data may be transferred.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as keeping your account active or as required by law.

Account information: Retained for as long as the account remains active.
Legal compliance: Retained for as long as necessary to comply with legal obligations or resolve disputes.

Your Rights and Choices

Access and update: You have the right to access and update your personal information by logging into your account or contacting us.
Data portability: Request a copy of your personal data in a structured format.
Deletion: Request deletion of your personal data, except for data we are required to retain for legal, administrative, or security reasons.
Marketing opt-out: You may unsubscribe from marketing communications at any time by following the unsubscribe links or contacting us directly.

International Users

Please note that we may transfer, store, and process your personal data outside the country in which you reside. Your personal data may also be processed by employees and external service providers (third parties) and partners in those countries.
When we transfer your personal data outside of Europe, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent arrangements from the relevant authority in the United Kingdom (where applicable), unless the data transfer is to a country deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this policy from time to time. The updated date at the end of this document indicates the most recent revision. We encourage users to review this Privacy Policy periodically to stay informed about how we protect and use their information. Continued use of the website after updates constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@toubkal-footwear.com
Phone number: +49 6 12 77 51 06
Via this link: contact
Company: Toubkal Footwear
Legal entity name: MS Limited
Registration number: 78316041
Address:
Rm03, 24/F, Ho King Comm Ctr,
2-16 Fayuen St, Mong Kok
HK

Last updated

February 19, 2026