Terms and Conditions

GENERAL TERMS AND CONDITIONS
Toubkal Footwear

Countries of sale: Worldwide
(including Germany, Austria, Switzerland, United Kingdom, United States of America, Canada, Australia, Spain, Italy, Poland, and more)
Email: support@toubkal-footwear.com

TERMS OF USE

Who we are
Toubkal Footwear ("we", "us", or "our") operates the website https://toubkal-footwear.com/ (the "Website"). We specialize in offering premium hiking footwear. This document describes the terms that govern your use of our website.

Acceptance of Terms
By accessing and using our Website, you confirm that you agree to these Terms of Use. If you do not agree with these terms, please do not use our Website. We reserve the right to change these terms at any time, and continued use of the Website after such changes constitutes your acceptance of the new terms.

License to Use Our Website
Subject to your compliance with these terms, we grant you a revocable, non-exclusive, and non-transferable license to access and use our Website for personal, non-commercial purposes.

Definitions

  • Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, and store information about you, such as your language preferences or login details.
  • Company: When "Company", "we", "us", or "our" is mentioned in this policy, it refers to MS Limited, HK, which is responsible for your information under these Terms and Conditions.
  • Country: The location where Toubkal Footwear or the owners/founders of Toubkal Footwear are based, in this case the Netherlands and Belgium.
  • Device: Any internet-enabled device such as a phone, tablet, computer, or other device that can be used to visit Toubkal Footwear and use the services.
  • Service: Refers to the services provided by Toubkal Footwear, as described in the relevant terms (where available) and on this platform.
  • Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we consider of interest.
  • Website: The Toubkal Footwear website, accessible at this URL: https://toubkal-footwear.com/.
  • You: A person or entity registered with Toubkal Footwear to use the services.

User Responsibilities
You agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order.
  • Ensure the security of your account by protecting your password and restricting access to your account.
  • Notify us immediately of any unauthorized use of your account or any other security breach.
  • Take responsibility for all activities that occur under your account.

Restrictions
You agree that you will not:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Website, or make the platform available to any third party.
  • Modify, create derivative works from, disassemble, decrypt, decompile, or reverse engineer any part of the Website.
  • Remove, alter, or obscure any copyright or trademark notices of Toubkal Footwear or its affiliates, partners, suppliers, or licensors.

Information We Collect
We may collect personal information when you:

  • Create an account
  • Place an order
  • Sign up for our newsletter
  • Contact customer service

Types of information collected:

  • Personal identification information: name, email address, postal address, and phone number.
  • Payment information: credit card details are processed securely through third-party payment processors.
  • Non-personally identifiable information: browser type, device type, IP address, pages visited, and time spent on the website.

Returns and Refunds Policy
If you are not satisfied with your purchase, please contact us within 14 days at support@toubkal-footwear.com for returns or exchanges. Products must be returned in their original condition and original packaging.

Limitation of Liability
Under no circumstances shall Toubkal Footwear be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased through it.

Indemnification
You agree to indemnify, defend, and hold harmless Toubkal Footwear, its affiliates, and employees from any claims, losses, liabilities, damages, or costs (including reasonable attorneys' fees) arising from your use of the Website or your breach of these terms.

Your Suggestions
Any feedback, comments, ideas, improvements, or suggestions (collectively "Suggestions") that you provide to Toubkal Footwear regarding the Website remain the sole and exclusive property of Toubkal Footwear.

Your Consent
By using our Website, registering an account, or making a purchase, you hereby agree to our Terms and Conditions.

Links to Other Websites
These Terms and Conditions apply only to the services of Toubkal Footwear. Links to other websites are subject to their own rules and policies.

COOKIES
Toubkal Footwear uses cookies to optimize the use of the Website. You can disable cookies in your browser settings.

Changes to These Terms
We may update these Terms of Use from time to time. Changes will be posted on this page with an updated date.

Contact Us
If you have any questions about these Terms of Use, please contact us at:
Email: support@toubkal-footwear.com
Company: Toubkal Footwear
Legal entity name: MS Limited
Registration number: 78316041

Rm03, 24/F, Ho King Comm Ctr,
2-16 Fayuen St, Mong Kok
HK

Last updated: February 19, 2026